Thank you for shopping at Caperci.com. Caperci has always listened to customer feedback and met the diverse needs of our customers with the most unique designs and the highest quality. Caperci's QA team checks each product before packaging to ensure maximum customer satisfaction.
If for some reason you are not satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions and submit a return/exchange request on your order page and we will try our best to meet your request.
Please contact our Customer Care team for return instructions and return center address.
Need a different size, color? Have a hassle-free exchange as long as it is in stock.
Send the returned purchase in its original packaging with original label back to our return center. We will issue a refund to your original payment method within a week.
- Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.
- Buyer is responsible for return shipping cost and any related expenses.
Items that do not meet these criteria will not be considered for return.
-Final sale item(s) is not eligible for return or exchange.
-Incomplete items (missing parts)
-Items received by you more than 30 days ago
-Items purchased from Amazon, Walmart, etc. that are not from caperci.com
Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us. If you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order shave already been shipped.